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Posted: Monday, January 8, 2018 5:06 PM

About Us

DigitalGenius is a venture-backed artificial intelligence company, bringing practical applications of deep learning and AI to customer service operations of large and growing companies. With offices in London and San Francisco we're a growing team of like-minded and supportive people with the goal of transforming customer service through application of artificial intelligence.

The Opportunity

We are looking for an extremely bright and experienced Director of Strategic Partnerships who loves the idea of growing a business through partner relationships. The focus is to drive revenue and create a tightly integrated ecosystem to ensure customer retention.

This is a hands-on role that entails working with our existing and new partners, as well as key accounts. This person will be managing relationships and ensuring that client satisfaction, revenue growth, partner engagement, technical fit, and partner support achieve the desired metrics.


* Develop a partner ecosystem strategy and roadmap

* Identify and qualify companies whose value propositions will be enhanced by partnering with DigitalGenius to develop a technology enabled partner ecosystem

* Develop business models and financial arrangements that are accretive to DigitalGenius, its partners, and customers

* Prioritize and execute strategy

* Develop and execute partnership agreements

* Achieve an annual channel-influenced bookings quota

* Development and ownership of the strategic partnerships pipeline

* Collaborate with the customer success team to ensure that our partners are aligned with DigitalGenius''s products and net retention goals.

* Collaborate with the marketing team to increase partner engagement via campaigns and events, and achieve DigitalGenius's pipeline generation targets through co-marketing with our partners.

* Develop partner engagement initiatives, forecast strategic changes, and establish a repeatable process of defining success and growth metrics

* Lead the hiring, training, and ramping of new Partner Managers as the team expands.

* Manage a team of Partner Managers who are responsible for acquiring partners and growing DigitalGenius's book of business with partners

* Coach your team in the development of strategic territories and account plans, and build integrated partnerships with complex organizations

* Join your team on sales calls and QBRs, and coach them through the process of collaborating with executives and improving their fundamentals


* At least 5 years of experience in partnerships, sales, and channels for a B2B technology company; experience with marketing technology and SaaS is a must

* Experience in selling to and building partnerships with global system integrators and relevant professional connections.

* Experience in establishing successful enterprise partnerships with proven metrics in driving the revenue for both organizations

* You have demonstrated a successful track record in achieving quotas both as an individual contributor as well as a manager. You put the needs of customers, partners, the business, and your team above your own personal goals

* You are entrepreneurial, able to own and develop a strategy, and not afraid to take risks

* Must be highly self-motivated, with the ability to work autonomously and in high-pressured environments

* Demonstrate strong qualitative and quantitative analysis skills

* Process-oriented and driven to achieve strategic goals

* Experience in managing a direct team and/or indirect partners to achieve quarterly and annual sales quota goals is a must

* Good understanding of Artificial Intelligence, cloud solutions/SaaS software applications and experience with partner resellers of cloud/SaaS solutions

* University degree is must

* Excellent (written, presentation, and oral) communication and active listening skills required. Can effectively communicate with stakeholders both inside (sales, marketing, developers) and outside the company (partners, clients)

* Comfortable speaking to both technical and C-suite executives.


* Full healthcare coverage that includes medical vision and dental plans

* Options to purchase stock within the company

* Sponsorship to attend relevant worldwide conferences

* Great work environment in the heart of SF Bay Area.

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• Location: San Francisco

• Post ID: 93212797 sf is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018